Features
Built for Modern IT Teams
Secure by Default
Microsoft Entra ID integration with tenant restrictions and domain allowlists.
Email Integration
Automatic ticket creation from emails via Microsoft Graph API.
SLA Management
Track response times, resolution targets, and escalation rules.
Automation Rules
Automate assignments, notifications, and ticket workflows.
Knowledge Base
Build a searchable KB with versioning and rollback support.
Self-Hosted
Deploy on your own servers. Your data stays with you.
10+
Agent Support
100+
Tickets / Week
100%
Self-Hosted